Here is a list of some of the most Frequently Asked Questions (FAQs) to help improve your experience while using our services. Select the question under the relevant category to get sorted out!
You can add other members of our community to signal your interest in them. To maintain privacy, you can only do this in certain ways. If they respond to your message or chat with you, they will automatically be added to your list of connections. You can also add them by visiting their profile and clicking on “ADD CONNECTION”. This will send them a notification of your intention to connect with them. If they accept your invitation, they will be added to your list of connections.
For changing your password, follow the step-by-step instructions mentioned below for your perusal.
Yes, you can sign up for our service for free and start using it right away. You can search for and browse other members of our community right away. The free version is aimed to help you familiarize yourself with the service and how it works before opting for our paid, subscription-based membership. However, you need to be a subscribed member to use and benefit from our service’s other popular features (i.e. messaging, chatting, being notified when another member views your profile etc.)
MatchTubeX can be accessed from different electronic mediums (i.e. computer, smartphone etc.). For your convenience, we have listed down the process of subscribing to our service from each one of them. Please refer to the relevant category and follow the directions to successfully subscribe to our service.
Community members who have subscribed to our service are offered plenty of benefits and have access to a number of features and services offered by MatchTubeX. Members who have subscribed to our service can send messages to other members of our community, chat with them via our in-browser and in-app chatting feature, be notified when other members view their profile and view their profiles as well, and be matched with individuals from your interest group who similar characters as you.
We offer 4 different subscription plans to our members who use our free or paid version. You can choose one of the following depending as per your convenience;
MatchTubeX allows new and existing users to sign up for its online dating service in a number of ways. Individuals can choose any of the payment methods mentioned below;
You can remove or “PAUSE” your MatchTubeX account. In order to remove it, you first need to unsubscribe if you are a subscribed member. You can do this by following these steps when on a computer;
You can deactivate the option to automatically renew your subscription with MatchTubeX. To turn off automatic renewal, follow these steps;
You can contact MatchTubeX’s 24/7 customer support department with your queries regarding billing and subscription issues. Our representatives will assist you with on issues such as;